Denton County Fresh Water Supply District No. 1-A

Phone: 972-899-4000 ---- After Hours Emergency Number: 972-709-2359 customerservice@dentoncountyfwsd.com

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AFTER HOURS EMERGENCY 972-709-2359

THE DISTRICT OFFICES WILL BE TEMPORARILY CLOSED TO THE PUBLIC.

In light of the pandemic and declaration of national emergency, the District will have limited staff in the office.  ALL SERVICES WILL CONTINUE WITHOUT INTERRUPTION.  PERSON TO PERSON CONTACT WILL BE LIMITED AND GROUP MEETINGS DONE BY VIDEO/TELEPHONE CONFERENCE OR CELL.  Personnel will be on site during normal business hours for activities which cannot be completed online.  All operations will continue by existing personnel with no disruption in services.  Some operations are being managed remotely.  We are temporarily taking this precaution for our customers and employees’ safety.  Some non-critical activities may be postponed or done by conference call, video, or email.  ALL services will continue.

Please note that cash WILL NOT be accepted at this time.  Applications, permits, and non-cash payments can be placed in our drop box, which is located in the District office front parking lot, by the dumpster, in front of the American Legend Design Center.  Payments can also be made online.  Communication by email and telephone will continue.

If the person you need to speak to is not listed, please call (469) 388-3426 or email customerservice@dentoncountyfwsd.com.

Inspections/Building Permits:

Utility Billing:

Water / Sewer Inspections and Repair:

Finance / Accounts Payable:

Records:

Human Resources:

Security: 972-658-4870 (FOR EMERGENCY CALL 911)

General Manager: 469-628-3218

OPEN OFFICE ACTIVITIES WILL RESUME AS SOON AS POSSIBLE AND WILL BE POSTED ON THIS WEBSITE.

Click here for online utility paymentscredit-cards

2020 Elections

2020 Election Information (English-Spanish)

2020 Filing Schedule

Campaign Finance Guide for Candidates and Officeholders

Political Fundraisers – What You Need to Know Brochure

Fair Campaign Practice Act

Form CFCP – Code of Fair Campaign Practices

Form CTA – Appointment of a Campaign Treasurer by Candidate

Form CTA – Instruction Guide – Appointment of a Campaign Treasurer by Candidate

Form ACTA – Amendment to Appointment of a Campaign Treasurer by Candidate

Form ACTA – Instruction Guide – Amendment to Appointment of a Campaign Treasurer by Candidate

Form C-OH – Candidate – Office Holder Campaign Finance Report

Form C-OH – Instruction Guide for Candidate – Office Holder Campaign Finance Report

Form CIS – Local Government Officer Conflicts Disclosure Statement

Form CIQ – Conflict of Interest Questionnaire

GOLF CART FAQ

The front is from the District and the back is from the City of Lewisville GOLF CART

Food Service Establishment Rules & Requirements

Ever wondered where we are?  Click here for DIRECTIONS TO DCFWSD OFFICE

Trash Service Information

Report Leaks in Public Parks, Rights-of-Way, Medians, or Alleys

WaterCentric emergency support for public irrigation leaks

CLICK HERE

WaterCentric Irrigation Controller Contact Information for Castle Hills:

General Support: 24/7/365 – 800-476-0812 Extension #1, website – www.watercentric.com, or email – support@watercentric.com

Emergency Support – Report an Irrigation Leak: Click here to report an Irrigation Leak in Parks or Medians

NEWS AND EVENTS

UTRWD received the Section 404 Clean Water Act Permit from USACE for Lake Ralph Hall

This holiday season, Defend Your Drains!  Just because it can go down the drain, doesn’t mean it should!  Defend Your Drains Information

Denton County 2018 Burn Ban Press Release and Order

 Yielding to and Passing Emergency Vehicles

PLEASE DO NOT FEED WILD ANIMALS

Links are provided below for informational resources regarding wildlife in the area:

Are we wasting water?  Absolutely not!  Click to read about our Water Line Flushing.

Denco 911 – Texting 911

City of Lewisville – Events and Festivals

West Nile and Zika Virus

UTRWD_dishwasher_showerhead infographic

WATER CONSERVATION:

Water Conservation Videos160x600_digital_banner_desktop-denton_county

Water My Yard

Conserving Water Outside

Conserving Water Indoors

Water IQ

 

 

 

SPORTS FIELD RESERVATIONS – The Castle Hills Master Association will be handling all Sports Field Reservations beginning 02/08/2017.  You may contact the HOA by calling 972-410-6614.  Any complaints regarding unauthorized play shall be directed to IronGuard Security at 972-899-8144.

YOUR TAX DOLLARS – Help your community get credit for the tax dollars you spend! If you don’t add the 4 digit extension to your Zip code, your tax dollars are more than likely being received by Hebron or The Colony. To find your official 4 digit Zip code extension, follow this link to the United States Postal Service. You should also consider contacting anyone you receive an invoice from to make sure that they are submitting your tax dollars to the correct District.

EMERGENCY ALERT SYSTEM PORTAL – The Castle Hills community can sign up for severe weather alerts, update their contact information, change the way the system sends notices, and more. Click here to sign in.

*Please note that our emergency alert system is for Castle Hills residents only and is NOT part of the City of Lewisville’s severe weather alert system.  To sign up for the City of Lewisville’s emergency alert system, please go to their web page by clicking here, then go to “I Want to…” and select “receive severe weather alerts”.

Board Meetings Minutes and other Governing Documents

AGENDAS FOR BOARDS THAT WILL MEET

 

*Please note that although each Board has a date scheduled for a regular meeting every month, not all Boards need to meet every month.  Please refer to the official Agenda postings on Denton County’s website (link below) to see if a particular Board will be meeting.  Agendas are required to be posted there at least 72 hours prior to the meeting.  Due to circumstances beyond our control Board meetings may be cancelled without prior notice.

1C 20200305 AGENDA

DIRECTORS OF THE DISTRICT BOARDS

CASTLE HILLS – CREATION OF THE DISTRICTS

Denton County Fresh Water Supply District No. 1 (“FWSD”) was created on November 23, 1982, gained Road District powers on August 11, 1987, and converted into a Water Control and Improvement District (“WCID”) on December 21, 1993. District No. 1 further divided into the current eight individual Districts on the dates below: